Sale of Goods Terms

Product Descriptions and Images

We always attempt to be as accurate as possible with our product description and images.  However, Oh So Gorgeous does not warrant that all product information and images online are accurate, reliable, complete or error-free.  Design, specification, pakaging and prices of products are subject to change without notification.

Beauty Gift Vouchers

Oh So Gorgeous Vouchers:

  • can be purchased online. When purchasing vouchers online you must enter the persons name who will use the vouchers. Once purchased online the voucher can only be used in the salon by this person. This is for security reasons to ensure vouchers are not lost in the post.
  • can be redemmed at the Oh So Gorgeous beauty salon for treatments and/or products.
  • have an expiry date on them and are not valid once expired.
  • cannot be used more than once.
  • cannot be sold or redemmed for cash and there are no cash alternatives, refunds, or change given.
  • remain the property of Oh So Gorgeous.

Delivery

We only deliver to the UK mainland and delivery is only Monday to Friday. We will dispatch your order as soon as possible but cannot guarantee a delivery date or time.

Delivery charges and timescale varies on the products you have ordered and the delivery option you select at checkout. 

Once the goods are delivered to you then Oh So Gorgeous accepts no responsibility for loss and/or damage.

Goods are normally dispatched within 5 working days of receipt of order.

If your item is not in stock then we will dispatch the goods once we receive it and this can take up to 2 weeks.

Certain goods can take up to 2 weeks before being shipped

Most orders are sent via Royal Mail.  You take full responsibility for your order and if the parcel does not fit through your letterbox, your order will be taken back to a depot.  You are responsible for collecting this parcel and any re-delivery costs.

Tax

We only accept orders from the UK and all orders are subject to the 20% VAT.

Payment

Orders will not be dispatched until Oh So Gorgeous has received full payment.

All payments are processed using PayPal.  You do not need a PayPal account to make a payment.

PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Cancellation

You cannot cancel your order once the goods have been dispatched.  If you cancel your order prior to dispatch then there is a 10% handling fee charge which is 10% of your total order value.

Returns

Before you can return goods to Oh So Gorgeous, you must contact us within 48 hours and state the reason for the return.

If you would like to return unwanted goods, then the goods must be in perfect condition, unused and in their original packaging.  A 10% handling charge will be deducted from your order.

Certain goods cannot be returned for hygienic reasons and free or special offers goods cannot be returned unless the full offer is returned.

If your goods are damaged or incorrect, then let us know within 48 hours.  We will then provide you with information on how to post the goods back.

When returning goods, ensure our return reference is clearly stated on the packaging along with all the relevant original documentation. You are responsible for all postage costs and sending the goods back to Oh So Gorgeous and Oh So Gorgeous will not be held responsible for lost parcels so ensure you choose a suitable postage method.